PRIVACY POLICY
Last Updated: May 31, 2026
This Privacy Policy explains how Diamond Rock Glass Studio (“we,” “our,” or “us”) collects, uses, and protects your information when you visit our website, make a purchase, contact us, or interact with our services. We are committed to safeguarding your privacy and ensuring transparency in how your data is handled.
Information We Collect
Information You Provide
We may collect personal information when you:
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Make a purchase
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Create an account or join the Members Area
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Contact us by email, phone, or through website forms
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Sign up for newsletters or updates
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Register for classes or workshops
This may include:
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Name
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Email address
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Phone number
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Billing or shipping information
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Account login details
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Any messages or inquiries you submit
Automatically Collected Information
When you visit our website, we may automatically collect:
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IP address
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Browser type and version
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Device information
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Pages viewed and time spent on the site
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Referring website or search terms
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General location data
This information helps us improve site performance and user experience.
How We Use Your Information
We use collected information to:
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Process orders and manage your account
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Provide customer support
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Send updates, confirmations, or service‑related messages
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Improve website functionality and user experience
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Offer personalized content or recommendations
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Manage classes, workshops, and membership access
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Maintain security and prevent fraudulent activity
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Comply with legal obligations
We do not sell or rent your personal information.
Cookies & Tracking Technologies
Our website may use cookies, pixels, or similar technologies to:
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Remember your preferences
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Keep your shopping cart active
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Analyze site traffic and performance
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Support security features
You may disable cookies in your browser settings, though some features may not function properly.
Third‑Party Services
We may use trusted third‑party providers for:
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Payment processing
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Website hosting
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Email communications
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Analytics tools
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Booking or scheduling systems
These providers only receive the information necessary to perform their services and are required to protect your data.
Analytics
We may use analytics tools (such as Google Analytics or Wix Analytics) to understand how visitors use our site. These tools may collect:
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Device and browser details
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Pages visited
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Time spent on the site
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General geographic information
Analytics data is used only to improve our website and services.
Data Retention
We retain personal information only as long as necessary to:
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Provide services
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Maintain your account
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Meet legal, tax, or regulatory requirements
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Resolve disputes
When data is no longer needed, we securely delete or anonymize it.
Your Rights
Depending on your location, you may have the right to:
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Access the personal information we hold
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Request corrections or updates
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Request deletion of your data
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Opt out of marketing communications
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Restrict or object to certain data uses
To exercise these rights, contact us using the information below.
Security
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, or misuse. While no system is completely secure, we work to safeguard your data to the best of our ability.
Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children. If we learn that such information has been collected, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page will reflect the most recent changes. Continued use of our website indicates acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Diamond Rock Glass Studio
12 W Wisconsin Ave
Tomahawk, WI 54487
(715) 966‑9230