PRIVACY POLICY
Last Updated: May 31, 2026
Welcome to Diamond Rock Glass Studio. By accessing or using our website, purchasing products, registering for classes, or interacting with our services, you agree to the following Terms and Conditions. Please read them carefully.
General Use of the Website
This website and all related services are provided by Diamond Rock Glass Studio. By using our site, you agree to provide accurate information, use the site only for lawful purposes, and avoid any actions that disrupt or harm the website or its functionality.
We may update or modify these Terms at any time. Continued use of the site means you accept the updated Terms.
Products, Kits & Supplies
We offer stained glass kits, supplies, patterns, artwork, and related materials. Product descriptions are provided as accurately as possible, though variations in color, texture, or appearance may occur.
All products are intended for personal, non‑commercial use unless otherwise stated.
Shipping & Delivery
We package all items with care to ensure safe delivery. However:
Diamond Rock Glass Studio is not responsible for damage that occurs during shipping. Any claims for loss or damage must be filed directly with the shipping carrier.
Shipping times are estimates and may vary due to carrier delays, weather, or other factors outside our control.
No Refunds Policy
All sales are final.
We do not offer refunds, returns, or exchanges on any products, digital downloads, classes, workshops, or custom artwork.
If you have concerns about an order, please contact us and we will do our best to assist within the limits of this policy.
Classes & Workshops
By registering for a class or workshop, you agree to arrive on time, follow all safety instructions, and use tools and materials responsibly.
We reserve the right to remove any participant who behaves in an unsafe or disruptive manner.
Class fees are non‑refundable.
Digital Downloads & Patterns
Digital files—including patterns, guides, and tutorials—are for personal use only. You may not resell, redistribute, share publicly, or claim the designs as your own.
Unauthorized distribution may result in legal action.
Member Accounts
If you create an account or join the Members Area, you are responsible for maintaining the confidentiality of your login information and for all activity under your account.
We may suspend or terminate accounts that violate these Terms.
Intellectual Property
All content on this website—including images, text, videos, patterns, artwork, and branding—is the property of Diamond Rock Glass Studio unless otherwise noted.
You may not copy, reproduce, or distribute any content without written permission.
Limitation of Liability
Diamond Rock Glass Studio is not liable for shipping damage, losses caused by misuse of products, injuries resulting from improper handling of stained glass tools or materials, website downtime or technical issues, or errors in product descriptions or availability.
Your use of our products and website is at your own risk.
Governing Law
These Terms are governed by the laws of the State of Wisconsin. Any disputes will be handled in Wisconsin courts.
Contact Information
For questions about these Terms & Conditions, please contact:
Diamond Rock Glass Studio
12 W Wisconsin Ave
Tomahawk, WI 54487
(715) 966‑9230